Terms and Conditions: CHILDREN (S) DISCOUNTS: Children(s) aged 2 – 11 yrs are entitled to 50% discount on road
safaris when staying with two Adults and 25% on Air safaris.

CANLELLATION POLICY: Cancellations made 90 to 30 days before departure will be charged
30% of the total agreed price, from 30 to 7 days will be charged 50% and from 7 days to 48
Hrs will be termed as a no show and are subject to no refund.

TRANSPORT: All Buses/jeeps and or Aircrafts used by means of Road or Air transport are
Insured according to (IATA) International standards and to the Laws of the licensing country.
For the safety of our clients we work with AMREF for quick evacuation & medical attention in
case of an emergency during your safari, however, arrangements MUST be made in advance
before safari for one to be covered and relevant fees will be applicable at extra cost. Car,
minibus, land-cruisers or coaches will be provided according to route and number of clients.
The right is reserved to employ the services of sub-contractors. English speaking driver /
guides are provided.

BAGGAGE: Baggage limit in all domestic flights are restricted to 15kgs in soft bags, in case
of excess baggage you will be charged the extra baggage weight by the airline concerned.
Please use lockable suitcases for safety reasons.

Terms and Conditions

SUB-HIRE.Ringo Adventure Safaris herein referred as an agent for the client, has the right to
hire or sub-hire the services of third party either in transport or the whole service as may be
rendered by self. Car, minibus, land-cruisers or coaches will be provided according to route
and number of clients and as per client’s request when booking.

PRICES: Prices shown on our tariffs and or our website are based on costs prevailing and are
subjected to change without notice. Rates will include all expenses in respect of vehicle and
drives as per itinerary, table d’hote meals on Safari, entrance fees to national parks and game
reserves, and other attractions. Does not include fees for the Masai villages.

ACCOMMODATION: Based on two persons sharing in a twin (double) room with private bath
are provided where possible. Single rooms are available at additional cost but cannot be
guaranteed. Single Room Supplement (SRS): ($.55 on road safari & $.75 on Air safari) this
may change according to the lodge- Hotels/lodges are named as an indication of category and
rooms may be reserved at other similar hotels/lodges with same class.

TOUR ALTERATION: The Company reserves the right to alter arrangements or cancel the
operations of scheduled tours if necessary.
Ringo Adventure Safaris has the right to decline to accept or retain any person in the tour
whose behaviors or activities may risk the lives of other participants, in which case an
equitable amount will be refunded.

LIABILITY: The Company and its agents act only as agents of the client (s) in all matters
relating to hotel / lodge accommodation, tour transport, etc and shall not be liable for injury,
delays, loss or damage in any manner. The company’s liabilities to passengers carried in its
own vehicles is governed by the laws of the country in which the tour takes place, and no
other country. All claims are subject to the jurisdiction of the court of the country in the
company cannot be held responsible for loss or damage to baggage or any other personal
items. However, for follow up reasons all claims MUST be filled in writing within 7 days of
occurrence which the action arises. The company reserves the right to employ subcontractors
for all or part of the services

COMPLAINS & DISPUTES: while every care is been taken to ensure that our clients are happy
and satisfied, as a human being, mishap may occur. In that case we solve all problems and
complaints by discussing and not confrontation. In case of any misunderstanding or you were
no happy during your safari, please refer the case to the director or one of our senior officials
in our office for proper follow up.

BOOKING & PAYMENTS: Bookings will only be confirmed upon receiving a 20% deposit which
is non-refundable. Balance to be paid 7 days before departure date